Top Message

In 2023, built through many decades of achievement, we can now celebrate our 70th anniversary here in Hong Kong. I strongly feel that this is all thanks to the valuable supports from our clients/intermediaries/our staff.

Looking back on our history, in 1953, right after Japan concluded the Treaty of San Franciso, we restarted marine underwriting here in Hong Kong. This means, of Tokio Marine Group companies, Tokio Marine Hong Kong has the longest history for our global business. Now we run our business across 46 countries and regions.

I would like to share two things which I feel are important for us to reflect upon for this occasion.

The first aspect is "the history and DNA" of Tokio Marine Group. In 1879, Eiichi Shibusawa, Mr., who is regarded as the father of Japanese capitalism, was the founder of Japan’s first non-life insurance company, which is Tokio Marine today. He will be featured on the new 10,000 yen bill, the highest banknote in Japan, about 550 Hong Kong Dollars , which is scheduled to be issued around next summer in 2024. As for the DNA of our group, we are acting with the purpose "to protect our customers and society in times of need", unchanged since our founding. These values are in our DNA. Here in Hong Kong, in addition to supporting our customers' risk management, we have continued to implement about 10 activities of CSR and total about 200 activities since 2005 in order to help our society be stronger. This is a part of how we can contribute to local society. Last year, we have been honored with “ Caring company 15 years Plus Logo by The Hong Kong Council of Social Service. We will passionately continue to do CSR activity which is also in our DNA.

The second aspect is the "Action policy" of Tokio Marine Hong Kong. In February this year, we established a five-action policy in order to realize and fulfill our group purpose, "to protect our customers and society in times of need". These actions are "Honesty", "Fairness", "Strong Passion", "Professional" and "Respect each other". This five actions policy is based on a strong desire to continue building a good company together with my colleagues in Hong Kong, and the mindset we should embrace in order to support and contribute to our customers and society. Also in June this year, at our operational Town Hall meeting, all staff, total about 100 discussed about "What is our value". Through this, each and every employee now share a purpose to act with a strong desire and passion to support and contribute to our customers and local communities in times of need based on our five-action policy.

We look forward to delivering our purpose across all future activities. We would like to write the next chapter in our story with a bright outlook for the next 10 years, "Together we grow, 70 years and beyond". I would like to ask for your continued support to work together to achieve our goals.

(as of Oct. 2023)

Shigekazu Ueno
Managing Director

Greetings and welcome to the homepage of The Tokio Marine and Fire Insurance Co. (HK) Ltd.

The Tokio Marine and Fire Insurance Co. (HK) Ltd. ("TMF(HK)") is one of the wholly owned subsidiaries of Tokio Marine Holdings, a listed company on the First Section of Tokyo Stock Exchange; it is also a group company of Tokio Marine & Nichido Fire Insurance Co., Ltd. ("TMNF"), the oldest (established in 1879) general insurance company in Japan.

Tokio Marine Group has operations in 47 countries including Japan, and is continuously expanding its top class business globally. We are one of the world's most globally diversified and financially secure insurance groups.

TMF(HK) was established in 1953. 2023 marks our 70th anniversary. Our gross written premium in 2021 was about HK$400 million and our financial situation has been stable and strong for a long time. We provide our services to more than 600 Japanese corporate customers and more than 40,000 local Personal, SME & Corporate policyholders in Hong Kong. We are also one of the top tier marine cargo insurance companies in Hong Kong.

We strive at all times "To Be a Good Company", as the core of our Tokio Marine Group Vision which seeks to earn the trust of all people and society by supporting customers and community in their times of need. This vision consists of 3 pillars, "Look Beyond Profit", "Empower Our People" and "Deliver On Commitments". With these principles constantly in mind, we TMF(HK) commit to providing value-added products and services to our customers and to contribute to local society by differentiating from other companies. Our self-motivated and talented staff of TMF(HK) act with integrity and synergy with our group companies in the world, we will create a virtuous cycle of developing innovative products and services that enhance our social license.

I will lead the company to work together with our staff as one team utilizing my global leadership experience in managing operations across Japan, U.S.A, Germany and Australia/New Zealand.

We will continue to make every effort to deliver a sense of security, safety and high quality services to our all stakeholders in their times of need. We will always strive to be a business partner that you trust and support in Hong Kong.

(as of Jun. 2022)

Shigekazu Ueno
Managing Director