Claims Service
CLAIMS SERVICE – not just claim settlement
Claims Service is the only tangible result of being insured, and it is our mission to be your most helpful business partner whenever there is a misfortune to your Company or yourself. In order to achieve such a goal, we have set out the objectives of SPECIAL Claims Service as below:
| Speed | Quick handling, timeliness inquiries and speedy settlements |
|---|---|
| Professional | Intelligible, comprehensive and concise questions, advices, considerations and conclusions |
| Expert | Network with top-class loss adjusters, lawyers and other experts for best quality services |
| Care | Understanding the need of customers with care, be considerate and helpful |
| Innovation | Using new ideas, concepts and updated methodologies, leader in claims handling fashion |
| Advance | Cutting edge technology in Claims IT System with high flexibility to meet customers' needs |
| Loyal | Intelligible, comprehensive and concise questions, advices, considerations and conclusions |